Satisfied or Your Money Back

Bibione Terme S.p.A. ensures that products delivered will be equal to those shown and described in the site and compliance with all rules regarding the storage of the products until the time of delivery. In the case of packaged products, the manufacturer is also responsible for the truthfulness and completeness of the information on the packaging. The images on this site are provided to the Customer to facilitate the recognition of products.

As required by the Consumer Code Legislative Decree 206/05 (ex right to withdraw), Customers of Bibione Terme S.p.A. enjoy the guarantee “satisfaction or refund” with the ability to return products within 10 working days of receipt, except in the case that are products that by their nature can not be returned.

To request a refund you must send a letter or an e-mail within 10 working days from receipt of goods, specifying the non-compliance of the product received.

The customer will send the integrates and resealable goods at his own expense to the following address:

Bibione Terme S.p.A.
Via delle Colonie, 3
30028 Bibione (VENICE)

The goods will be refunded within 30 days of receipt of the notification by the customer.